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Request an Investigation

Use this form if you wish to dispute discrepancies in your library record and/or charges for overdue, lost or damaged material. This constitutes the first step in the appeal process. For additional information, please see Fines and Fees.

Your Information
  1. Enter your VCU eid, or Friends of the Library (FOL) ID number. If you are a non-VCU borrower (RALC, high school, VA, Biotech Park, etc) enter "not VCU" in the ID box.
Item Information

The item I want investigated came from: *

  1. If more than one item, list additional titles in User Comments box
  2. Select one and explain in the User Comments box

Comments *

Describe your situation in as much detail as possible. If multiple items are involved, include the titles here:

VCU Libraries

James Branch Cabell Library Monroe Park Campus
901 Park Ave., Richmond, VA 23284-2033
Toll-free: (844) 352-7399
(804) 828-1111
All Libraries
Tompkins-McCaw Library MCV Campus
509 N. 12th St., Richmond, VA 23298-0582
Toll-free: (844) 352-7399
(804) 828-0636

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